Code RED app

El Dorado County CodeRED Emergency Alerts Changes and Sign Up Instructions

Cris Alarcon, News@InEDC.com

(PLACERVILLE, CALIFORNIA) June 19, 2022 — The El Dorado County Sheriff’s Office of Emergency Services alert and warning system provides a number of ways in which the county may contact the community in the event of an emergency such as evacuations due to wildfires, hazardous material spills, or urgent law enforcement operations.

The El Dorado County Office of Emergency Services partnered with CalOES to bring the El Dorado County Emergency Alerts notification service to residents and businesses by app, telephone, cell phone, text message, email, and social media when there is a threat to the health or safety of residents.

If you previously signed up for notifications through Code RED (El Dorado County’s former alert system), you do not need to sign up again to continue receiving notifications. The information from CodeRED will migrate over to the new system. We do however encourage new registration as a better way to update your notification options. You may receive notifications from both El Dorado County Emergency Alerts and CodeRED during the transition period. However, we recommend that you CLICK HERE and sign into El Dorado County Emergency Alerts to verify your information is correct. Your User ID should be your email address. If you forgot you User ID or need your password reset, click “Forgot User ID or Password”.

For more information see the FAQ’s below.

Should the City of Placerville and the City of South Lake Tahoe come opt-in you will be given the opportunity at registration to opt-in to messages from all agencies that affect your listed address.

New Users
CLICK HERE to create a new account and sign up to start receiving emergency notifications
Existing Users
CLICK HERE to log in and edit your existing account
El Dorado County Emergency Alerts Sign Up Instructions

Click on “Sign Up” button above to add your information to this notification system.

You will be asked to create an account:
  • Create a Username (email address is recommended)
  • Create a Password. Password must be 8 or more characters; at least 1 lower case letter, 1 upper case letter, 1 number, and 1 special character
  • Enter preliminary contact information
  • Check that you agree to the Terms of Service
  • Click “Create Account”
Enter your Address

Most alerts are sent to a specific group, based on the geographical location of the incident or event.
Note that if the pin on the map is not over your residence, you can move it to an appropriate location by clicking and dragging the pin.
You will not receive any location-based alerts if you do not provide an accurate address.

Add Additional Contacts

After creating your profile, the system will give you the opportunity to add additional household members (Emails), additional addresses, and additional phone numbers.

Below you will see links to download the mobile application for Android and iOS devices.

Save El Dorado County Emergency Alerts in your Contacts

After creating your account, you may wish to save the contact information for El Dorado County Emergency Alerts to avoid confusing it with a SPAM call or email. Telephone messaging will show a CallerID of 530-621-7595. Emails will come from edcgov@getrave.com. Text messages will come from a six-digit short code that may vary, which cannot be saved.

You may receive notifications from both El Dorado County Emergency Alerts and CodeRED during the transition period. If you have not previously signed up for CodeRED, please CLICK HERE.

GET THE Smart911 APP

This new system offers several improvements to include App notifications via Rave’s Smart 911 app. You will receive App notifications if you are in an affected area, even if that area is not your registered address. We also encourage new registration with Smart911 as a better way to update your profile and notification options.

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Frequently Asked Questions (FAQ)
(Click Question to reveal answer)

 

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