El Dorado County, CA – November 18, 2023
The El Dorado County Sheriff’s Office introduces a streamlined system for sending mail, documents, and photos to inmates, aiming to enhance efficiency and convenience for both inmates and their correspondents.
In a move toward modernization, the Sheriff’s Office encourages those wishing to communicate with inmates to utilize the Inmate Messaging system available at www.NCIC.com. Setting up an account on the platform grants users the ability to send messages instantly to inmates, providing a faster and more cost-effective alternative to traditional mail.
“With our Inmate Messaging system, you can easily send messages for instant delivery. Additionally, you can take pictures of documents and attach them to these messages, offering a comprehensive communication channel.”
-EDSO.
The financial aspect is another notable advantage, with messages priced at only $0.25 per message and picture messages/documents at $0.35 per picture. This presents a significant cost savings compared to traditional methods involving postage, envelopes, and the time associated with mailing a letter.
The Inmate Messaging system not only accelerates the communication process but also eliminates the waiting period associated with physical mail. Inmates receive messages and pictures instantly, allowing for a more immediate and seamless exchange of information.
Importantly, the new system imposes no restrictions on the volume of messages and photos that can be sent to inmates, providing a flexible and accessible means of communication.
This innovative approach aligns with the Sheriff’s Office commitment to adopting modern technologies for improved service delivery. By leveraging the Inmate Messaging system, the El Dorado County Sheriff’s Office aims to enhance the overall communication experience for inmates and their contacts while optimizing efficiency and reducing costs.
Details from EDSO:
Beginning November 13, 2023, inmate physical mail must be mailed to the following address:
Inmate Name
Booking number#
El Dorado County Jail
PO BOX 591
Longview, Texas 75606
The inmate booking numbers can be found on the El Dorado County website under the Sheriff’s Office section. Go to the Custody Division & Jail Information link in the menu drop down tab.
All mail that is sent to PO Box 591, Longview, Texas 75606 for processing will NOT be returned or released. Once the mail is processed and received electronically by the inmate it will be destroyed. This includes pictures or anything else mailed to the processing facility. By sending the mail to PO Box 591, Longview, Texas 75606 you agree to the items being destroyed and understand that anything you mail to PO Box 591, Longview, Texas 75606 will not be returned or reimbursed for.
All envelopes and mail must include the inmate’s name and Sheriff’s Office booking number as well as a return address. Only mail that is within 8.5 inches wide x 11 inches tall will be accepted.
Mail sent to inmates must contain NO MORE THAN 5 PAGES. Anything that is over 5 pages will NOT be sent to the inmate and will be returned to the sender.
All mail that is entered into the system will be entered on the front side only. Do NOT write on the back of pages because only the front will be sent to the inmate.
Inmates may receive a maximum of 1 photo per mailing. If more than 1 photo is mailed, the entire letter and all its contents will all be returned to sender, and nothing will be scanned in or delivered to the inmate.
No legal or medical mail will be accepted. Legal and medical mail must be sent to the El Dorado County Jail facility where the inmate is housed.
No magazines, bulk mailing, newspapers, money, or books will be accepted at PO Box 591, Longview, Texas 75606 and will be returned to the sender. These items must be sent to the facility where the inmate is housed.
Once the mail is received for processing it will be scanned in at the central processing location. Then the mail will be sent to the inmate electronically via the same messaging system referenced above. The inmate will be able to view the mail on the kiosk or tablet in their cell.
There will be no exceptions receiving mail that does follow the above guidelines.
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